← Pharmacy Weight Loss Leek

Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Leek

Pharmacy Weight Loss Leek | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our services. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Leek is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight loss consultation and medication services to patients in Leek and the surrounding area. We operate in full compliance with General Pharmaceutical Council regulations and UK law.

2. Eligibility

To use our services, you must:

We reserve the right to decline any request for treatment where our pharmacist determines it is clinically inappropriate or unsafe. Providing false or misleading information during the consultation process may result in your account being suspended and could pose a risk to your health.

3. Prescriptions and Dispensing

All prescription medicines are dispensed only after review and approval by one of our qualified, GPhC-registered pharmacists. Submitting a consultation request does not guarantee that a prescription will be issued.

Prescriptions issued through our service are valid only for the indicated treatment period and cannot be transferred to a third party. We retain clinical records in accordance with our legal obligations. You must inform us of any changes to your health, medications, or circumstances before placing a repeat order.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely via an encrypted payment provider.

Prices displayed on our website include VAT where applicable and are subject to change without notice. The price confirmed at checkout is the price you will be charged. We do not store full card details on our systems.

5. Delivery

Once your consultation has been reviewed and approved by our pharmacist, your order will be dispatched within 1 working day. Deliveries are made via Royal Mail or a tracked courier service to your specified UK address.

We cannot be held responsible for delays caused by courier services, adverse weather, or circumstances outside our control. If your order has not arrived within 5 working days of dispatch, please contact us promptly so we can investigate.

6. Cancellations and Refunds

You have the right to cancel your order before it has been reviewed and approved by our pharmacist. To cancel, contact us as soon as possible at the details provided on our website.

Once a prescription has been generated and your order dispatched, we are unable to offer a refund due to the nature of prescription medicines and the legal requirements governing their return and disposal. This does not affect your statutory rights in relation to faulty or incorrectly dispensed products.

If you receive the wrong item or a damaged product, please contact us within 48 hours of receipt and we will arrange an appropriate remedy.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for a full consultation with your GP or specialist, particularly if you have complex or multiple health conditions.

Always disclose our prescribed treatments to your regular GP so they can maintain an accurate record of your medications. If you experience any adverse effects after taking medication, stop use and seek medical attention immediately or call 999 in an emergency.

8. Privacy and Data

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide clinical and pharmacy services and will not be sold to third parties.

We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact us via the details listed on our website. We are committed to resolving any concerns promptly and professionally.